Reference

Terms Conditions That Match How You Play

We run the lobby, the wallet and the tables—so these terms explain what we expect from your account and what you can expect from us.

Account eligibility & verificationDeposit & withdrawal rulesBetting limits & dispute stepsLive casino and slots
takar bet Terms Conditions That Match How You Play
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We collect your mobile number, payment details and bet history to run your account and comply with transaction monitoring. Session data and wallet balances are encrypted; we do not share your information with third parties except payment processors like bKash and Nagad. You can request a copy of your account data or ask us to close your account and delete non-essential records—send the request through live chat or email and we will action it within a reasonable period.

Data We Keep

Mobile number, bKash or Nagad account name, deposit and withdrawal logs, bet history and session timestamps. We store these to verify payouts, resolve disputes and meet local transaction record requirements where applicable.

Account Security

Your password is hashed and never visible to our team. Two-factor codes go to your registered mobile for withdrawal approvals. If you suspect unauthorised access, reset your password immediately and contact support to freeze the wallet.

Cookie Use

We set session cookies to keep you logged in and preference cookies to remember your language and wallet currency. No tracking pixels or third-party ad networks—just what the lobby needs to function smoothly across page loads.

Request Changes

You can update your mobile number, request a data export or close your account by contacting support. We action closure requests after any pending bets settle and withdrawals clear, then archive transaction logs as required by our payment partners.

TERMS QUESTIONS

How to Reach Us About Account Rules

If a term is unclear or you need help with verification, our support channels are open every day. Live chat gets you an answer in minutes; email works when you want to attach screenshots of a transaction or dispute. We log every query so you can reference it later if the issue escalates.

Live Chat Tap the chat bubble in your account footer—our team reads messages in real time and can pull your bet history or wallet log while you wait. Fastest way to settle a terms question.
Email Support Send your query to our support address with your account mobile number. We reply within a few hours and keep the thread so you have a written record of any terms clarification or dispute outcome.
FAQ Archive Common terms questions—duplicate accounts, withdrawal method mismatches, cricket bet settlement rules—are answered in our help centre. Search by keyword or browse the account and payment categories.

Common Questions About Our Terms & Conditions

We will ask you to verify your identity before processing the deposit or withdrawal. Send a photo of your national ID and a screenshot of your bKash account profile through live chat so we can link them manually.

No—one account per person. Duplicate accounts are closed and any balances forfeited. We check device fingerprints and payment details, so using a second number or wallet will still trigger our fraud filters.

Contact support with your bet slip reference. We review the official match result from our odds provider and compare it to your slip. If we made an error we reverse the grade and credit your account within an hour.

Access depends on eligible regions. If your jurisdiction prohibits our services, we will notify you by email and allow you to withdraw any remaining balance before suspending the account. We do not operate where it is not permitted.

Only with prior written approval from our compliance team. Submit a request explaining why the account changed and provide ID verification for both Nagad profiles. We allow it for genuine cases but default to the original payment method.

Account control features and play limits are explained in a separate section of our help centre. These terms focus on verification, payments, betting rules and dispute resolution—the operational side of running your account with us.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.